Volunteer Management & Support - Introduction
The information provided in this section will provide readers with the management tools to best manage the performance of volunteers. This information will assist the reader to modernise the organisation and manage volunteers’ expectations. One of the most important steps to effective volunteer management is implementing mostly ‘common sense’ people management skills.
Take the time to:
Learning about your people is an important element to effective people management and encourages team building, a sense of belonging, ownership and commitment to the organisation. Volunteer management needs to be supported by a number of policies and procedures to protect both the individual volunteer and the organisation. The authors of this kit have already discussed four key aspects of effective volunteer management in section 2, Recruitment, Selection and Placement and section 3, Training.
Ensure you have familiarised yourself with the content of these sections and implemented the processes suggested. If done well, these processes will provide a sound basis for SUCCESS.
More Information
Go back to the Management and Support tab above to access more information in the Manual, handy templates of policies and procedures for you to adapt for your club to ensure your success.
The information provided in this section will provide readers with the management tools to best manage the performance of volunteers. This information will assist the reader to modernise the organisation and manage volunteers’ expectations. One of the most important steps to effective volunteer management is implementing mostly ‘common sense’ people management skills.
Take the time to:
- build a relationship and get to know the personalities of each volunteer
- know the volunteers’ likes and dislikes
- know the volunteers' work and volunteer history
- understand their reasons and motivation for volunteering
- know their experience with the organisation, knowledge and other experiences
- clarify the expectations of the organisation
Learning about your people is an important element to effective people management and encourages team building, a sense of belonging, ownership and commitment to the organisation. Volunteer management needs to be supported by a number of policies and procedures to protect both the individual volunteer and the organisation. The authors of this kit have already discussed four key aspects of effective volunteer management in section 2, Recruitment, Selection and Placement and section 3, Training.
Ensure you have familiarised yourself with the content of these sections and implemented the processes suggested. If done well, these processes will provide a sound basis for SUCCESS.
More Information
Go back to the Management and Support tab above to access more information in the Manual, handy templates of policies and procedures for you to adapt for your club to ensure your success.